June 6, 2012
Wendy Jackson is the person who answered…
Wendy Jackson is the person who answered the phone the first time I called and she was extremely professional and personable and made me feel comfortable right off the bat. She was very nice when scheduling my surgery as well. I have been pleased with every single person I have come in contact with at your practice and felt very welcome.
—Actual Patient
June 6, 2012
The entire experience was very pleasant….
The entire experience was very pleasant. I was comfortable and informed every step of the way.
—Actual Patient
June 5, 2012
Everyone in the office is extremely customer…
Everyone in the office is extremely customer service oriented. My questions and concerns answered quickly and with care. Thusfar, the result is what i was after.
—Actual Patient
June 5, 2012
I thought Dr. Bauer was awesome!! He was…
I thought Dr. Bauer was awesome!! He was very down to earth and friendly and I felt very comfortable talking through the procedures with him. He exhibited a vast knowledge and understanding of what I wanted to have done, unlike any other surgeon I had previously met with.
—Actual Patient
June 5, 2012
I was treated very nicely and professionally….
I was treated very nicely and professionally. Dr. Fardo spent a lot of time with me explaining the procedures he would suggest, and his approach was minimal compared to two other surgeons I had consulted. I will likely ask for another consult appointment to compare the opinions I had and see what his suggestions are.
—Actual Patient
June 5, 2012
The surgeon was very knowledgable and i felt…
The surgeon was very knowledgable and i felt very comfortable with his experience and practice. The patient coordinator was kind and supportive.
—Actual Patient
May 30, 2012
The doctor made recommendations I hadn’t…
The doctor made recommendations I hadn’t thought about and also they seemed less invasive. I have had a conversation about the fees that have been helpful also.
—Actual Patient
May 29, 2012
Everyone I have been in contact with has…
Everyone I have been in contact with has been very knowledgeable about my procedure and have been able to answer all of my questions. I felt very comfortable with Wendy (my patient coordinator), the nurse (I can not remember her name), and Dr. Bauer!! I was never bombarded with phone calls or emails after my consultation and I never felt pressured to schedule my procedure. I have NO complaints about the process and I am looking forward to having my surgery at the Swan Center. I know at least 5 people who have had the same procedure done w/ Dr. Bauer and have the best things to say about the staff and Dr. Bauer!! I feel very confident that I will be 100\% satisfied with my results!
—Actual Patient
May 28, 2012
Very friendly and knowledgeable staff!
Very friendly and knowledgeable staff!
—Actual Patient